Technical help
For installation, licensing recovery, application behavior, or processing issues. When useful, include your edition, Windows version, source resolution, target output, and exact error text.
support@aperionloupe.comAperion support
Tell us what happened.
For installation, licensing, or application questions, contact support and include enough detail for us to understand or reproduce the issue.
Sales questions
For edition selection, purchase questions, or clarification about Standard versus Pro.
sales@aperionloupe.comUseful first steps
Before sending a ticket.
Missing local license?
Re-enter your original purchase key in the Aperion license window to rebuild the protected local certificate.
Start with Getting Started
Review the first-run and licensing sequence before reinstalling or changing files manually.
Capture the exact error
Copy the error text and note the source resolution, output mode, and whether the issue reproduces on another file.